This page contains some hints and tips related to Settings.

1. Default accounts

Odoo has a list of default accounts in the Company Properties.

Start by enabling developer mode and navigate to Settings / Technical / Company Properties.

These are some of the Company Parameters for accounts:

Error creating customers or suppliers

One very common problem in Odoo is that you get an error message when trying to save a customer or supplier (vendor). This error often happens when you create a new company and haven’t installed a Chart of Accounts.

What is happening here is that Odoo is checking in the Company Properties for the Account Receivable account for the customer (and also the Account Payable account for a supplier / vendor).

Normally these records are automatically created when you install the Chart of Accounts, and look like this:

Check the value – in this example it is: account.account,6

That means that the ID of the account in the Chart of Accounts is 6. There’s a fairly simple way to check whether that is correct, or to find the value if it needs to be entered. Simply go to Accounts / Configuration / Chart of Accounts for the company and search for the “Account Receivable” account and display it in Form View:

In the address bar of your browser you can see that the ID is 6, which matches what was shown in Company Properties.

So, in summary, if you get this error message, check the following

  1. Have you have installed a Chart of Accounts (COA). If not, install one for this company!
  2. If you have installed a COA, is there a record in Company Properties? If not, create one as shown above (with the correct ID).
  3. If there is a record in the Company Properties but the value is missing, add the correct account ID in the format shown above.

2. Zero Cost

In Odoo 12 you can set an option in the System Parameters to allow zero cost. This should not be required in Odoo 13.

Start by enabling developer mode and navigate to Settings / Technical / System Parameters


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